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Condition scale

16 grades · the same for every lot

Every lot has a condition grade. The scale is the same for all items.

A+: new

Brand newUnused, in sealed packaging or with shop tags
New without packagingTaken out of the box, but unused and undamaged

A: as good as new

Open box: contents newThe box may be damaged, contents unused
Open box: testedOpened and tested, in as-new condition
New: with defectDefects and notesNew, but with a defect; the defect is described in the notes
New: cosmetic defectDefects and notesA scratch or minor surface damage, functionality not affected

A−: lightly used

Lightly usedDefects and notesBarely noticeable signs of use, easily cleaned
Display modelHas been on display in a shop; there may be marks from fixings
RefurbishedRestored to working order by the manufacturer; minor imperfections possible

B: used

UsedDefects and notesVisible signs of use, including stains and dents
Used: with defectDefects and notesUsed and with additional damage described in the notes
Previously assembledAssembled furniture; there may be screw marks

D: sold as seen

UntestedWe have not tested whether it works; you buy at your own risk
For partsDoes not work; intended for parts or repair
ExpiredPast its expiry or warranty date
Special caseA non-standard situation, described in the lot notes

What this scale does not promise. The grade describes the overall condition of the item. Specific defects are always described in the lot notes and photographed. If a defect is neither described nor visible in the photos, it is a non-conformity and we deal with it; see Damaged or non-conforming item.